The Office of Technology Enablement (OTE) focuses on providing integrated technology support that enables effective teaching, learning, research, and efficient university operations. These services ensure reliable connectivity, secure systems, digital learning platforms, communication tools, software applications, and responsive technical support—helping faculty, staff, and students carry out their academic and administrative activities smoothly and efficiently.
1. Network & Infrastructure Management
- Provides stable, secure, and high-speed network connectivity across the campus by managing wired and wireless networks, servers, and IT infrastructure.
2. System Administration & Server Management
- Ensures reliable operation of servers and systems through monitoring, user management, updates, backups, and performance optimization.
3. IT Security & Data Protection
- Protects university systems and sensitive data by implementing security policies, access controls, monitoring, and backup mechanisms.
4. IT Projects and Services
- Plans and delivers technology projects and IT services that support academic, administrative, and operational requirements.
5. Software Support & Licensing
- Manages installation, updates, compliance, and licensing of software applications used by faculty, staff, and students.
6. Email Communication Systems
- Maintains secure and reliable email and communication platforms for official university correspondence and collaboration.
7. Technical Support and Help Desk
- Provides timely assistance and troubleshooting for IT-related issues to ensure uninterrupted academic and administrative activities.
8. Classroom Technology Support
- Supports and maintains multimedia and teaching technologies in classrooms to ensure smooth and effective teaching sessions.
9. Learning Management System (LMS)
- Supports digital teaching and learning by managing online courses, learning content, assessments, and communication tools.