OFFICE OF CAMPUS MANAGEMENT AND SERVICES-OCMS
Frequently Asked Questions (FAQ's)
Q: Where is the OCMS located?
A: The Office of Campus Management & Services (OCMS) is located on the ground floor, south side of Main Building, UMT.
Q: What are the office timings?
A: The Office of Campus Management & Services (OCMS) is operated from 08:00 AM to 10:00 PM.
Q: Whom can I contact in an emergency situation?
A: Staff/Faculty member can contact the officials in Main Building South Side Ground Floor at Ext. 3471, 3635, and 3489.
Q: How do I request space/furniture?
A: Staff/Faculty members can request space/furniture through requisition form in hard copy and by generating an email to OCMS officials.
Q: How do I request housekeeping in case of an emergency?
A: Staff/Faculty members can request urgent housekeeping to OCMS officials in respective building/site office.
Q: How do I complain of any blue color staff?
A: Staff/Faculty member can complain of any blue color staff in the main office of OCMS at Ext 3471.
Q: What are the protocols of Classrooms?
A: Classrooms are given to schools on priority for regular classes. Events are scheduled in vacant slots by requesting to OCMS officials.
Q: How can we reserve the classroom for makeup/workshop?
A: Classrooms can be reserved upon written request of school coordinator at-least one week before the event.
Q: What are the SOPs of Office boys/Class Assistants/Housekeeping?
A: SOPs are available on the OCMS Web Page.
Event Management-OCMS
(FAQ's)
Q: Where is the Event Management Office located?
A: The Office of Events Management is located at the ground floor, north side of Main Building, UMT.
Q: What are the office timings?
A: The Events Management office is operated from 08:00 AM to 10:00 PM.
Q: How do I request for Event/Soft Service Request?
A: Staff/Faculty member can request for Event/Soft services request by generating email to event management officials.
Q: What Services Event Management provide?
A: Staff/Faculty member can request for Event/Soft services request by generating email to OEM officials.
Q: Whom can I contact in any emergency situation?
A: Staff/Faculty member can contact event management Assistant Manager & Senior Admin Office in UMT.
Q: What Services OEM provide?
A: Office of Event Management provide all commercial, non-commercial, external or internal events held within or outside the university campus. Including trainings/ Workshops, Lectures, Seminars, Orientation, Convocation, Entry/Admission Tests Conferences (National / International), Delegation Visits, Meetings (both internal and external), and any such gathering/event that requires campus premises, University resources or assistance from Office of Event Management. OEM also provides the Boarding & Lodging for (National/International) services.
Q: How do I complain for any requirement or inform OEM?
A: Staff/Faculty member can complain in the main office of OEM at Ext 3365.
Q: What are the SOPs of Office of Events Management?
A: SOPs are available on the UMT - OCMS Web Page.
Repair and Maintenance-OCMS
(FAQ's)
Q: Where is the R&M office located and Contacts?
A: The Repair and maintenance section of OCMS is located on the first floor, north side of the main Building in 2N-1 hall near IPC lab-1, UMT. (Ext 3648)
Q: How do I report for repair works?
A: There are different types of repair works which are described in detail in next questions, however, according to the nature of the work you may directly call for any emergency work to the concern officer/supervisor, You may send an email for an urgent, non-urgent or routine repair works.
(Email: [email protected] , [email protected] )
Q: How do I report about emergency repair works?
A: These are the repairs that involve a risk to people and property (for example, Jam of a door/toilet lock, Fire in any building and Damage of a sewerage/water supply or Gas pipeline and unavailability of water in washrooms). We will attend an emergency repair with one hour and will complete the repair within 4-6 hours if possible.
Q: How do I report about urgent repair works?
A: These are the repairs that are not emergencies, but work needs to be carried out quickly to prevent further damage (for example, Repair of a broken chair, Replacement of Table/Cabinet lock, Repair of a broken glass cabin/glass door etc.) We will attend an urgent repair within two working days.
Note: This repair is subject to the availability of materials provided from Store.
Q: How do I report about non-urgent repair works?
A: These are the repairs that do not need urgent attention but if not treated as a routine repair, could cause damage to the property (for example, a broken window, broken floor marble/tile, the broken door of any office, repair of paint at any building or in office). We will attend a non-urgent repair within five working days.
Note: This repair is subject to the availability of materials provided from Store.
Q: How do I report about routine repair works?
A: These are low priority repairs which are not causing damage to the property (for example, problems with wall or ceiling plaster, repair of a damaged road, repair of furniture). We will attend a routine repair within ten working days.
Note: This repair is subject to the availability of materials provided from Store.
Q: How do I request for the hanging of flex or stemmers for an event
A: You have to inform/reserve a space for the hanging of different flexes/stemmers for any event at least 4-5 days before the date of the event by sending an email to civil and maintenance engineer ( Email: [email protected] )
HORTICULTURE-OCMS
(FAQ's)
Q: Where is the Horticulture office located and Contacts?
A: The Horticulture office is located on the first floor, north side of the main Building in 2N1 hall near IPC lab-1, UMT.
Q: How do I report for horticulture related work?
A: You can contact via (Ext 3648), or you can share your query on campus help desk. (Email: [email protected])
Q: How do I request for Indoor plants?
A: Indoor plants facility is only for executive offices only. In case of any event of meeting offices/department can ask plant pots for the short time. They can send their query on campus helpdesk.
Q: How do I request for availably of plant pots for an event/meeting?
A: you can send the request on campus helpdesk. Note: Pots availability request must be shared two days before the event date.
ASSETS & STORE-OCMS
(FAQ's)
Q: Where is the UMT Store located?
A: The UMT Store is located near the South gate UMT.
Q: What are the dealing timings?
A: The UMT Store is operated from 09:00 AM to 04:00 PM.
Q: How do I request for UMT Store items?
A: A Staff/Faculty member can request for Store items by sending hard copy of requisition signed by authorized person.
Q: Whom can I contact in any emergency situation?
A: A Staff/Faculty member can contact Ext. No: 3887 in UMT.
Q: What are the SOPs of Office of UMT Store?
A: SOPs are available on the UMT-Store Web Page.