Office of Participant Success

About Us

Empowering Your Journey to Success

The Office of Participant Success (OPS) at UMT facilitates academic, personal, and professional development through a participant-centered, data-informed framework. OPS collaborates with academic, administrative, and wellness units to provide integrated, holistic support.

Core Values:

  • Proactive Support: Early identification and timely intervention for academic and personal challenges.
  • Data-Driven Strategy: Continuous analysis of performance metrics and feedback to enhance services and outcomes.
  • Collaborative Growth: Engagement with faculty, staff, and participants to cultivate an inclusive, improvement-focused environment.

 

Key Services

The Office of Participant Success (OPS) delivers support through two primary service sections:

Participant Advising & Support Services (PASS): Provides individualized guidance addressing academic, administrative, social, and professional needs.

  • Academic success programs and learning support
  • Peer tutoring and study groups
  • Access to university resources
  • Issue resolution and participant advocacy

Financial Wellness Centre (FWS): Offers financial guidance and resources to support participants' educational journey.

  • Financial literacy and counseling
  • Scholarship and need-based aid guidance
  • ILM Fund and emergency assistance
  • Flexible payment plans
  • Merit award advisory (Rector and Dean Awards)
  • Support in securing paid internships and TA-ships
  • Information on Islamic Modaraba and ethical financing options